We are currently dispatching with Hermes Tracked to Mainland UK addresses Only.
No International shipping is available at this time.
Orders are usually dispatched next working day, so confirm before 4pm on Monday and parcel despatched on Tuesday and so on. Orders placed Friday and over weekend will be despatched on the following Monday.
All new items are wrapped in bubble wrap and sent in a box wherever possible.
Once parcel is despatched you will receive an email containing full tracking details and a link to track your order.
Delivery time is usually 3-4 days after dispatch. Most orders are delivered on time however this can sometimes be longer depending on the courier and current circumstances. Once despatched we have no control on how long the delivery may take. No claims for loss can be considered until 21 days from despatch.
**There is a maximum quantity of 1 copy of the same puzzle/title per customer/address. We are a retail site catering to retail customers, not a supplier for resellers. We reserve the right to cancel/amend/allocate orders that look to be going to resellers at our discretion. We will not send to fulfilment centres, the address should be your own.
We charge a basic delivery of £3.95 up to 2KG, larger orders to 4KG will cost £4.95 and orders to 10KG will be £6.95. Orders over 10KG will cost £9.95
Collect from Store:-
Orders can be collected from our shop. Order as normal but select the “Collect from Store” option at checkout. No postage will be added and your order can be collected the next working day. Please remember to bring a copy of the order number along with you.
These hours are subject to change, recommend phoning first to check opening hours.